Policies

 

General Registration Policies

These policies reflect our efforts to provide the most efficient and judicious approach to registration at CHAW.  Feel free to email the Registrar at .(JavaScript must be enabled to view this email address) with any specific concerns and questions.

 

Registration

 

Online
Use the website to register online by clicking on the "Register" button.

 

In Person
Visit CHAW during regular office hours (Monday-Thursday from 9:30am-9:00pm, Friday from 9:30am-6:00pm, or Saturday from 9:00am-2:00pm) with cash (exact change is appreciated), check, or credit card (Visa, MasterCard, American Express) for your payment.

 

By Phone
Call 202-547-6839 during office hours and have your Visa, MasterCard, or American Express payment ready.

 

By Fax
Fax your completed registration form (including credit card information) to 202-543-1723.

 

By E-Mail
Send all appropriate completed forms to .(JavaScript must be enabled to view this email address) as attachments.

 

**Early registration is advised, as classes often fill up quickly.  In addition, minimum enrollment levels for each class have been established which must be met before a class may proceed.  You are encouraged to register early to assure that the course you want is adequately enrolled.

 

Withdrawals, Refunds, and Cancellations
If a class has insufficient enrollment, CHAW reserves the right to cancel the class.  We will then refund all tuition payments. 

If a student wishes to withdraw from instruction, notice must be made to CHAW in writing.  Students may submit these requests to .(JavaScript must be enabled to view this email address) or via fax at 202-543-1723.  Verbal notice or requests cannot be accepted.

 

Refunds

•  Before class begins - Full tuition less an administrative fee of 10% class tuition

•  After the 1st class meeting- receive 75% tuition refund/credit towards another class at CHAW

•  After the 2nd class meeting- receive 75% tuition credit toward another class at CHAW

•  After the 3rd class meeting- No tuition refund or credit

(Note: refund schedule includes all associated fees, including the cost of van service)

** Note: Refunds may take up to 20 business days to be processed**

 

Private Music
Private music students must inform their instructor 24 hours in advance of any missed lesson.  Failure to provide this notice will result in the student being charged for the lesson.

 

Music Together
If registered for a Music Together session, missed classes may be made up, in the same season only, by contacting your instructor.  With the registration of one child, a second child under 9 months may attend at no cost.  If multiple siblings above 9 months are registering, after the first student- each additional student may deduct $38 for materials as each family needs only one set.  Families may bring one guest to one class at no charge- after one, drop in fees will apply. Additional students must be approved by the instructor before class due to space limitations.


Administrative Fees
There is a one time, non-refundable Registration Fee of $10 per family.  There is an administrative fee of 10% of class tuition to withdraw from a class.

Course Confirmation
Once you are registered, you will receive confirmation by E-Mail. If you do not have an E-Mail address please contact the registrar for a paper copy.  You will be contacted if there are any scheduling changes or if the course is cancelled or closed at the time your registration is received.

Discounts
CHAW offers senior citizens age 60 and older a 20% discount on class tuition.  Please provide your date of birth at the time of registration to qualify for the senior discount.  A Staff and Faculty discount is available as well for current staff and faculty.

Dismissal
CHAW reserves the right to dismiss any student because of frequent absences, disciplinary reasons, and/or overdue tuition payments.  Students dismissed for these reasons will not receive a refund or credit of any tuition or fees.  CHAW enrolls students of any religion, race, color, national and ethnic origin, or sexual orientation.  CHAW does not discriminate on the basis of religion, race, color, national and ethnic origin, or sexual orientation in the administration of its educational policies, scholarship programs, or other administered programs.

Early Registration
Early registration helps to ensure class availability. Please register at least one week before the class start dates.  Refer to the current class schedule for the deadline during each class term.

Financial Aid
A limited amount of money is available for financial aid and is awarded based upon financial need.  The public is encouraged to contribute to the scholarship funds to ensure future resources.  Information about financial aid is available at CHAW or by calling (202) 547-6839.

Tuition Payments/Payment Plans
Tuition is due at the time of registration.  Please note: all returned checks are subject to a $25 fee.  Late payments are subject to penalty fees.  If needed, you may arrange up to 5 monthly payments including a down payment. A 25% down payment is due at the time of registration.  Contact the Registrar at .(JavaScript must be enabled to view this email address) to set up a payment plan if necessary.

Inclement Weather
In general, CHAW follows the schedule of DC Public Schools. However, on occasion we will open for evening classes or open on time even if the school system is operating under a modified schedule. Please call the office (202) 547-6839 to confirm CHAW's schedule during severe weather. If inclement weather occurs later in the afternoon, evening, or on a Saturday, CHAW reserves the right to close and cancel all scheduled activities. Notification will be posted on the CHAW website and on the main phone number. Classes cancelled due to inclement weather will be rescheduled if calendar and space permit. Every effort will be made to reschedule them. Music Together make-up class policies will be applied for those Music Together classes we are unable to reschedule. In the event of a DCPS school delay, all classes scheduled prior to 12:00 noon will be cancelled. Youth Arts Program classes will run as scheduled with van pick-up (as permitted by the condition of the roads).

 

Youth After School Program- Optional Van Service Standards and Regulations

We want all our students to enjoy their experience while riding the CHAW van after school. To ensure the safety of every rider we ask that students follow the Van Rules at all times. CHAW reserves the right to suspend student pickup without refund if a student is unruly, endangers other students, or is chronically tardy and/or absent. All student riders must stay seated, have their seat belt buckled for the duration of the trip, and be respectful to the van driver and other students. Student absences must be called into CHAW by 2:30 pm.  Failure to notify the office of student absences three times in a session may be asked to forfeit their van spot with no refund.

Email questions about Van Policies to .(JavaScript must be enabled to view this email address)

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